Frequently
asked questions

The Flex Units on the Witbreuksweg is the guest accommodation we have available during the Campus Upgrade as temporary residence. We cannot arrange any other housing for you, but you are free to arrange alternative housing at your own expense. If you arrange alternative housing your rent will be frozen. You will not have to pay for the period which you cannot live in your residence. If you move to the Flex Unit, you will continue to pay your current rent during the Campus Upgrade. This applies to everyone, we cannot make exceptions.

We do our best to keep groups together, but the fuller the building gets, the more difficult it will be. Are there any important reasons, besides social considerations, why you would or would not want to be assigned a particular Flex Unit? Please let us know.

Large furniture can remain in your room, behind the taped lines. You will receive protective foil for your furniture to prevent dust and damage. While the work is being done, you are not allowed to enter the residential building. Therefore, make sure to take the items you need with you to the Flex Unit.

We will provide storage containers for items you don’t want to take to the Flex Unit. You are responsible for moving your belongings yourself. The belongings from shared spaces (living room, kitchen, bathroom, hallway, etc.) need to be moved to the storage containers by you and your roommates. These containers will be sealed and will not be reopened during the construction period, so please think carefully about what you place in them.

We are organizing a clean-up day where you can dispose of your old items. Not everything is allowed in this container; you will receive a list of what can be placed in the container in advance.

You will receive 5 moving boxes and 5 moving labels. The moving boxes remain the property of Ons Verbond and must be returned. We would like to reuse the boxes in the future, as this is more sustainable. Please write on the labels, not on the moving boxes. On moving day, we will be present to help move smaller items back and forth.

The belongings from the shared spaces (living room, kitchen, bathroom, hallway, etc.) need to be cleared out together with your roommates. We will provide storage containers for you and your housemates to store your shared items. These containers will be sealed and will not be reopened during the construction period, so please think carefully about what you place in them.

You will receive a temporary contract and a key statement form for the temporary housing.

No, this is not necessary because you are staying in a Flex Unit for a short period.

Your mail will continue to be delivered to your existing address. During the Campus Upgrade, we will place mailboxes outside the construction fences. Packages can be delivered to the Coop or the DHL or PostNL pickup depot on campus.

We will communicate the start of the Campus Upgrade for your residential building and you having to move, at least three months before the work begins.

The Flex Unit is an independent room that includes its own kitchen, shower, and toilet. Inside the Flex Unit, you will find a single bed, a bedside table with a lamp, a table, chairs, a wardrobe, a refrigerator, a 2-burner electric hob, and kitchen utensils. Additionally, you will receive an inventory of items to use during your stay. Please note that you must leave this inventory behind when you move out of the Flex Unit and return to your residential building.

You should bring your personal belongings, clothing appropriate for the seasons, bed linen, and towels. For pictures of the Flex Unit and the inventory, please refer to this page.

First ask a roommates for help, if this does not work, please contact the Resident Coordinator of Ons Verbond. They will work with you to find a suitable solution.

The upgrade of your residential building is necessary. Veste Wonen will provide a furnished guest residence (the Flex Units) for you during this period. However, no additional compensation will be provided.

Yes, always inform your insurer and let them know that you are temporarily relocating.

Yes, the room will remain almost the same size. An insulating front wall will be added against the façade in several places, which will take up a small amount of space.

Take a photo of the item that doesn’t work or is broken. And contact your Resident Coordinator at Ons Verbond within 24 hours. You will receive feedback within 5 working days.

This room will be put back into rental, and as compensation, we will provide additional storage space.

We involve the CBR in the project and review the plans and progress with them. The CBR closely monitors the Campus Upgrade and provides feedback in the interest of the students. If you want to consult with the CBR about the Campus Upgrade, please contact them through their website: Centrale BewonersRaad Drienerlo (utwente.nl).

There is no legal requirement for 70% of all residents to approve the plan. Instead, a process has been chosen where tenant representatives (the Central Tenants Council/CBR) play a key role in the Camus Upgrade process. Since student housing typically experiences higher tenant turnover than regular complexes, it’s possible that approval might come from tenants who move in during or after the sustainability measures are implemented. The tenant organization has been instrumental in guiding tenants throughout the sustainability process, ensuring that the interests of both current and future tenants are central, as outlined in a social plan.

Veste Wonen is carrying out the sustainability work without passing on any rent increases or energy performance charges to the tenants. This means current tenants will not face higher rent, but they will benefit from reduced heating needs. Thus, the sustainability measures will be entirely advantageous for the tenants.

Our goal is to prevent any damage and to conduct work with the utmost care. We advise taking valuable and expensive items with you to the Flex Unit. If any damage does occur due to the renovation work, it will be repaired. However, Ons Verbond is not responsible for damage caused by moving tenants’ belongings that are in the way.

Yes, we will make the Skybox space on campus available for one evening each week so that you can spend time together. More information will be communicated via the WhatsApp Community.